Refund policy

  • We accept returns within 30 days of the date that the item(s) was received by the customer. 
  • Please contact us at returns@livybaby.com for a RETURN CONFIRMATION NUMBER before you ship the item back.
  • Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
  • The buyer is responsible for paying the shipping for returned items.  We do not refund customs duties on international orders that are returned and international buyers are also responsible for paying the shipping on returned items.
  • It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.